Customer Success

Helping our customers succeed is what we do

We partner with retailers and developers on their journey to digital transformation. 
Our customers include the very best brands in the industry.

We partner with retailers and developers on their journey to digital transformation.  Our customers include the very best brands in the industry.

Tutuanna Case Study

"Flow's easy-to-understand system gives visibility to key store activities that had not been available before. Flow's excellent, fully engaged staff and their scaleable approach to customer success reach every user."

Mamoru Nakazawa
Executive Officer
Tutuanna

 

Triumph Case Study

"One of the great things about Flow's platform was that we could use the IoT hardware we already in place. We looked at many other companies but Flow made it easy for us to upgrade to their platform and make use of their AI tools."

Ikuhiro Tamura
Senior Manager, Store Operations Department
Triumph International Japan

 

Baycrews Case Study

"Flow keeps us aligned. For the store level staff, the easy-to-understand interface is well suited for busy store staff to check performance trends and communicate throughout the day.
At the brand level, business directors use the dashboards throughout the week to understand the overall performance between shops and focus their attention where it is necessary.
The right data for the right person at the right time."

Satomi Kanazawa
Baycrews

 

Toys R Us

“Flow has enabled us to collect and analyze customer behavior and experience data at our stores. From store to headquarter level, customer-centric data being accessible to all Toys R Us staff members drives prompt decision making to provide the best experience for our customers.”

Patrick McDermott
Customer Insight Manager
Toys R Us Japan 

 

Trusted by the world’s leading brands

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How could Flow power-up 
your retail business ?

Contact Us!